Question 1

What are your business hours?

Accepted Answer

Sunday to Thursday: 8:30 AM - 1:30 PM & 2:30 PM - 8:00 PM. Saturday: 10:00 AM - 2:00 PM. Friday: Closed. We have a lunch break from 1:30 PM - 2:30 PM on working days.

Question 2

Where are you located?

Accepted Answer

Photocentre Showroom is located in Qurum, Muscat, Sultanate of Oman. You can find us on Google Maps: https://maps.app.goo.gl/bbME1uG6BrVajzYW8

Question 3

Please give your contact details

Accepted Answer

Phone: +968 99606193 / +968 92148190 / +968 95688460. WhatsApp: +968 99606193. Email: info@photocentre.com. Photography Team Direct: +968 92668534. Location: Photocentre Showroom, Qurum, Muscat. Google Maps: https://maps.app.goo.gl/bbME1uG6BrVajzYW8

Question 4

How can we get the pricing?

Accepted Answer

Please visit our Pricing page on the website for detailed pricing information, or contact us directly for custom quotes and specific requirements.

Question 5

What studio photography services do you offer?

Accepted Answer

Passport Photos of various format, Studio Portrait Sessions: Portraits with fully edited high resolution images and prints. Hourly Studio Sessions: Individual or family portraits with edited images and prints. Product Photography: Professional Product photography or painting recopy with high resolution images.

Question 6

What is included in passport photos?

Accepted Answer

Passport size photos with white, blue, or grey background as required by various embassies and government authorities. You will receive 6 passport size prints, but you could order more if required

Question 7

What is included in hourly studio sessions?

Accepted Answer

Individual or family portraits in our professional studio. Includes fully edited high resolution images with 6"x8" size 5 prints and 8" x 12" size 2 prints. Perfect for families and groups.

Question 8

What is product photography?

Accepted Answer

Professional photography of products, artwork, or canvas paintings. We provide high resolution and web optimized images. Minimum quantity requirements apply.

Question 9

Can I bring my own props for the studio session?

Accepted Answer

Yes, you are welcome to bring your own props, outfits, and accessories for your studio session as long as they are not hazardous nor any illegal items that is restricted by the government

Question 10

Do you do scan a document, photo prints in high resolution?

Accepted Answer

Yes, we have EPSON professional Flatbed scanner, that can scan up to A3 size, alternately we can even recopy the same using professional camera and we provide edited images if required.

Question 11

What event photography do you offer?

Accepted Answer

Half Day Coverage: 4-5 hours of professional event coverage in Muscat capital with up to 50 fully edited images or a Full Day Coverage: 8-9 hours of comprehensive event coverage with up to 100 fully edited images.

Question 12

What is included in event coverage?

Accepted Answer

Half Day Coverage: 4-5 hours of professional event coverage in Muscat capital with up to 50 fully edited images or a Full Day Coverage: 8-9 hours of comprehensive event coverage with up to 100 fully edited images.

Question 13

What is corporate portraiture photography?

Accepted Answer

Professional portraits and group photography conducted at your office or any other location in Muscat capital area. Ideal for company profiles, team photos, and professional headshots.

Question 14

What drone photography do you offer?

Accepted Answer

Professional aerial photography and videography services using advanced drone equipment. Available in half-day and full-day packages with fully edited high resolution images and videos. Subject to government permission

Question 15

What printing services do you offer?

Accepted Answer

High quality Photo Prints usually on lustre paper, canvas prints are usually done on Epson printers, but if both width and height are more than 110 cm its done on HP printers, Art Paper Prints: Gallery-quality prints for artworks or for exhibitions.

Question 16

What photo printing do you offer?

Accepted Answer

High quality Photo Prints usually on lustre paper, canvas prints are usually done on Epson printers, but if both width and height are more than 110 cm its done on HP printers, Art Paper Prints: Gallery-quality prints for artworks or for exhibitions.

Question 17

What type of paper do you recommend for printing and framing photos?

Accepted Answer

Thanks for asking, may I know what kind of photo or artwork you want to print?

Question 18

What is canvas printing?

Accepted Answer

Professional canvas printing done usually on Epson printers, but if both width and height are more than 110 cm they are done on HP printers, high quality & durable material. Its often UV laminated using Drytac films from UK. A lot of customer usually mount these canvas prints on a wooden stretcher frames.

Question 19

What types of canvas printing do you offer?

Accepted Answer

We provide high-quality vibrant and long-life Canvas Prints mostly printed on Epson printers, but if both width and height are more than 110 cm they are printed on HP printers.

Question 20

What paper do you recommend for portraits?

Accepted Answer

We recommend our high quality Lustre paper for portraits and for some specific purpose or taste we can also print on Art paper

Question 21

What paper do you recommend for landscapes?

Accepted Answer

We recommend our high quality Canvas prints for landscapes, we can also laminate the same so as to avoid glass and make it safer & lighter

Question 22

What paper do you recommend for artworks?

Accepted Answer

We recommend our high quality Canvas or Art paper prints for artworks

Question 23

What types of images should be printed on Art paper?

Accepted Answer

Art paper handles subtle color transitions and textures beautifully, especially on matte or textured finishes. Perfect for fine art, digital illustration, watercolor style digital art, mixed media compositions, black and white portraits or still life images

Question 24

Up to what size can you print?

Accepted Answer

We can print large sizes up to 110 x 250 cm for all paper types (Lustre, Canvas, Art paper) it may vary for a specific purpose, these prints are done on various Epson and Fujifilm printers

Question 25

Can you print bigger than 110 x 250 cm?

Accepted Answer

Yes, we can print larger than 110 cm width and 110 cm height, but only on specific papers: Lustre paper up to 150 x 350 cm, Canvas up to 145 x 350 cm. But these bigger sizes are printed on HP Latex printers

Question 26

What printing techniques do you use?

Accepted Answer

We use multiple technologies: Inkjet printing, UV printing, digital silver halide printing (Fujifilm wet lab with chemical processing - RA-4 printing)

Question 27

Do you do UV printing & up to what size?

Accepted Answer

Yes, we do UV printing on any flat surface with the height up to 10 cm, the maximum size that we can print is 60 x 90 cm. We also offer DTF printing.

Question 28

What is DTF printing?

Accepted Answer

DTF is actually UV printing on plastic film, which can be used to transfer the image to a non flat surfaces.

Question 29

Do you offer 3D printing?

Accepted Answer

Not presently, but it coming up soon.

Question 30

Do you print on garments like T-shirts?

Accepted Answer

Yes we do. Very soon we will introduce DTG printing (direct printing on garment specially for the T-Shirts)

Question 31

Do you do Laser Printing?

Accepted Answer

Yes, but at present we do Laser marking on flat surfaces usually for gift items, we do not do CO2 based laser printing

Question 32

What framing services do you offer?

Accepted Answer

We can produce any custom size of frames up to approximately width of 290 cm & height of 150 cm. We have 8 categories of frame, from standard ones to premium quality frames, both modern as well as traditional styles.

Question 33

What other services do you offer besides digital printing?

Accepted Answer

We offer: Photo books, customized frames of various types & sizes, UV lamination, mounting of photos and posters on Kapa Board, Foam Board, Forex Board, composite Aluminum panels

Question 34

Can you show me some frames? Can I see some frames?

Accepted Answer

We offer 8 different frame categories (A through H) with various finishes, styles, and quality levels. Categories A to D are our premium range, Categories E & F are medium cost range & Categories G & H are standard frames and economical ones

Question 35

What are the types or categories of frames do you have?

Accepted Answer

We offer 8 different frame categories (A through H) with various finishes, styles, and quality levels. Each category offers different aesthetics and price points.

Question 36

Do you do custom size framing?

Accepted Answer

Yes, we provide custom framing for non-standard sizes using our running rate calculation system. We can frame virtually any size artwork or photograph.

Question 37

What are stretcher frames?

Accepted Answer

Stretcher frames are used only for Canvas Print or Canvas paintings. These canvases are wrapped & Stretched around a wooden frame, it does not expose the wood, but it appears as a Canvas Block.

Question 38

What mounting services do you offer?

Accepted Answer

We have the following mounting boards: Foam Board, Kapa Board Forex Board all available in 5mm and 10mm thickness. Our UV Lamination is also used with these boards to protect your print or canvas for longer color life.

Question 39

What is foam board mounting?

Accepted Answer

Lightweight mounting solution available in 5mm and 10mm thickness. Ideal for presentations, displays, and temporary mounting needs.

Question 40

What is kapa board mounting?

Accepted Answer

Premium mounting solution using high-quality Kapa board in 5mm and 10mm thickness. Provides superior flatness and durability for professional presentations.

Question 41

What is UV lamination?

Accepted Answer

We apply a very thin UV PVC film on the canvas as well as on the photo print, this is usually done in a Vacuum Hot Press machine. The film almost infuses with the print.

Question 42

How do you calculate mounting on Foam, Kapa, Forex Board?

Accepted Answer

The Foam Board, Kapa Board, Forex Board as well as the lamination is calculated as per the area in square meter.

Question 43

Do you make photo albums and photobooks?

Accepted Answer

Yes we print and fabricate customized Albums or Photobooks for preserving your precious memories in beautiful formats, we make regular albums that is no CB: card board between every sheet or with CB. Album pricing is different from photo print pricing

Question 44

What are the regular Album sizes that you offer?

Accepted Answer

The standard sizes that we offer (Height x width) are 8"x 24", 12"x 16", 12" x 24" and 12" x 36" Please note that these are book open dimensions.

Question 45

Which type of cover do you want? Hard Cover or Soft Cover?

Accepted Answer

We offer both Hard Cover and Soft Cover options for our albums and photobooks. Hard covers provide more durability and a premium feel, while soft covers are more economical.

Question 46

How do I book an appointment?

Accepted Answer

For Studio sessions please contact us via call or WhatsApp (+968 99606193) and for outdoor photography or videography please contact via call or whatsApp (+968 92668534)

Question 47

When should I arrive for my appointment?

Accepted Answer

Please arrive 10 minutes early for your scheduled appointment. This allows time for setup and ensures your session starts on time.

Question 48

What is your cancellation policy?

Accepted Answer

24 hours advance notice is required for any cancellations or rescheduling. This allows us to accommodate other clients and manage our schedule effectively.

Question 49

What payment methods do you accept?

Accepted Answer

We accept both cash and card payments at our Showroom location. Payment is typically made after service completion.

Question 50

How should I prepare for my session?

Accepted Answer

For studio sessions, arrive 10 minutes early. For event photography, ensure we have venue details and contact information. For product photography, have items ready and clean.

Question 51

What studio equipment do you use?

Accepted Answer

Professional DSLR cameras, studio lighting systems, and various backdrop options. Our studio in Qurum is equipped with professional-grade photography equipment.

Question 52

What drone equipment do you have?

Accepted Answer

Advanced drone equipment suitable for aerial photography and videography. Weather-resistant systems capable of operating in various conditions.

Question 53

What video equipment do you use?

Accepted Answer

Professional video cameras, multi-camera setups, mixing equipment, and live streaming capabilities. Suitable for events, corporate videos, Seminars, Workshops, etc

Question 54

Do you do time lapse photography?

Accepted Answer

Yes, we have extensive experience in time lapse photography, especially for long-term construction projects. We have professional weather-proof systems that work on solar power and upload high-resolution images to cloud at predefined intervals. These images can be accessed remotely and used to produce time lapse videos

Question 55

What is time-lapse photography?

Accepted Answer

Long-term time-lapse photography for construction projects or events. Our weather-resistant, solar-powered systems work from -10 to 50 degrees Celsius, even during rain.

Question 56

What satellite imagery do you provide?

Accepted Answer

High-resolution satellite images with 30-50cm resolution. Suitable for planning, surveying, and documentation purposes.

Question 57

What print resolution do you offer?

Accepted Answer

High-resolution printing suitable for professional and personal use. We maintain industry-standard resolution for optimal print quality across all print types.

Question 58

What file formats do you work with?

Accepted Answer

We work with all standard image formats including JPEG, TIFF, RAW files, and various other professional photography formats.

Question 59

How do you deliver final products?

Accepted Answer

Physical prints and frames are available for pickup at our showroom. Digital images can be delivered via email, cloud storage, or USB/CD depending on file size and client preference.

Question 60

What quality standards do you maintain?

Accepted Answer

We maintain professional quality standards across all services. All images are fully edited and color-corrected before delivery. We use professional-grade equipment and materials.

Question 61

What editing is included?

Accepted Answer

All photography services include professional editing: color correction, exposure adjustment, and basic retouching. Final images are optimized for their intended use.

Question 62

What areas do you serve?

Accepted Answer

Primary service area is Muscat, Sultanate of Oman. Studio services are available at our Qurum location. Event and corporate photography available throughout Muscat.

Question 63

Do you travel outside Muscat?

Accepted Answer

Event and corporate photography services may be available outside Muscat. Contact us to discuss your specific location and requirements.

Question 64

Do you offer discounts?

Accepted Answer

Special offers and discounts may be available. Contact +968 95688460 for information about current promotions and special pricing.

Frequently Asked Questions